Website

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Website.png

Contents

Notes

Log in status

User availability to take calls should be shown as part of log-in status on every page

How it works

Explain

  • making calls
  • taking calls
  • karma
  • welcome wagon
  • available status

Sign-up process

Two procedures:

  • new users
  • welcome wagoners

Call Centre

  • call transfer
  • who is online
  • activity feed
  • user league table

Public profile

  • expertise
  • number of calls taken/calls made
  • user rating/total karma

Personal profile

  • my profile <- edit
  • messages
  • calls i answered
  • who answered my calls
  • block users?

Taking a call

  • script for newbies
  • welcome wagon
Personal tools
Namespaces
Variants
Actions
Toolbox